Turn on Fax interception on direct extensions via the API
We would like the ability to turn on fax interception on direct extensions. This appears to only be an option for shared voicemail boxes at this time using the API. We will have close to 2000 users who will need this option turned on as we roll out GoTo Connect to our staff. As this is not defaulted to on in the GUI I would like the ability to program this option. Thank you!
Compatibility with Apple Watch - Calls Ring on Watch
I'd really like compatibility with Apple Watch that would allow for calls to ring through on my watch. I like to keep my phone silent and use my watch to only important notifications during the work day, but I miss calls through GoTo because the notification/ring doesn't come through on my watch as it does with standard calls.
Customize Email to fax access codes
Hello to All, I would like to add angle brackets ([]) to my fax access codes. As it stands, access codes are autogenerated and not customizable. I can make it easier for my end users by prepending the access code to outbound emails on my email server. However, angle brackets are added. Here is an example of what shows on the subject line of the prepended emails: [123456789]Fax Name This is automatically rejected due to the brackets. Another idea perhaps is to update the code to start with the length of the array to be 9, if index[0] of the dataset is not equal to (0-9) than use index[1]-[9]. Elseuse index[0]-[8]. Another option would be to allow access codes to become optionable and allow us to create a list of users who would be able to send virtual fax. Here is the thing, I am now giving end users an extra step using access codes to send virtual faxes via Goto. Please let me know if this is feasible.
Add call control on headsets
Staff is not able to receive calls from their headset when using the softphone. This limits their ability to perform tasks away from their monitor in order to accept or make a call. I understand security concerns are prohibiting this functionality. Are there any tools available to mitigate this issue and to allow call control?
