Remove cancellation link or Email notification when participant cancel his registration
We need the option to remove the link that allows a participant to cancel their registration. Currently, this link is always included at the bottom of the registration confirmation emails along with the participation link. The issue is that we do not receive any notification when a participant clicks this link to cancel their registration. Therefore, please either make it possible to remove the cancellation link from the registration email, or ensure that we (the organizer) receive a notification when a participant clicks the cancellation link. Background: Our participants register through our website using our own system, and GoToWebinar is connected via API, so participants are automatically added to GoToWebinar when someone books through our system. If someone is removed directly in GoToWebinar and we don’t receive any notification, the participant still remains in our system. Cancellations must be handled through our system, which is why the cancellation link included in GoToWebinar’s confirmation emails is problematic.
Add more consent boxes on registration form for GDPR
Hello, I have a need to have more custom consent boxes than just 1 on the registration form of gotowebinar to comply with EU GDPR data collection laws. We would like to use registrations as leads and allow them the option to opt into our marketing communications. There is also a formating restriction with the current consent box not allowing for a paragraph break and keeping it within one paragraph with no ability to split acrosss more.
Remove the You may cancel your registration at any time link.
We currently use this product in holding classes and each client has their own cancellation policy. This link at the bottom of a registration screen is causing great headaches where students are getting charged but they think they can cancel, when their internal policy is different. This line, if not hidden or removed, might cause us to have to deplatform for another tool. Can you fix?
Create up to 25 source links with one click
Currently, all sources must be entered individually. However, since 20 links are created per appointment, the process is very cumbersome and time-consuming. Automation would therefore be highly desirable. Idea: All names requiring a source link would be entered on a single line (if necessary, using clear separators such as commas, semicolons, or tabs). GoTo should recognize that this is a list and independently create a link for each name. Example: I enter all names requiring source links in the line. Then I click "Create," and GoTo automatically creates a link for each name. Ideally, the result could then be exported directly as an Excel file. That would be ideal. Many thanks and greetings.
Have analytics show all recorded webinar/GoToStage events (even if event is over 2 yrs old)
We have some excellent events recorded over 2 years ago. They still produce registrations on our newly activated GoToStage, but it is a challenge to get any analytics on them as they are over the analytics recording period. Is there a way to change the analytics request to show 'registrations in the past 2 years' instead of 'events in the past 2 years'? The registration could be from yesterday, but it is not easily accessible and information is very limited if the event/ recording occurred over 2 years ago.
Add engagement scores to objects returned by one of the GoTo Webinar API endpoints
Hello, We leverage the GoTo Webinar API to run a lot of processes that rely on webinar attendance and interactions. We also would love to start using the engagement scores that are currently downloadable via the dashboard. We would love for these scores to be available via any of the endpoints of the Session Attendees API. It would be nice if the engagement score was available as an attribute of an attendee whenever we query the session attendees endpoint. Please feel free to reach out if you have any questions, or some some clarification as to our use case for this attribute. Best, AbdouLanguage Localization for Webinar Registration Pages Based on Webinar Tagging
Hi, This is more of a feature request than an idea but here goes. We present webinars in English and French (we are out of Quebec, Canada). My suggestion is that any page that is attendee facing and for which the webinar is tagged in a certain language, such as french), all parts of that page should be in the language the individual webinar is tagged. For a webinar tagged in French, the page should be in French. For example, the registration page has a disclaimer at the bottom that reads: By checking this box, you submit your information to the webinar organizer, who will use it to communicate with you regarding this event and their other services. even if the people registering are registering for a French webinar. Support told me that these are automated pages and they can't be changed at this point because we ticked a box on our profile that indicates English as the main language. That is a problem for us as we still deliver webinars in English and in French and the pages that are customer facing should be the the language that the webinar is tagged at. In any case, if there is a way to fix this, we would appreciate it. If you need more info, please contact me. Thanks.
Virtual Events REST API support
For many years, we have been hosting webinars via GoTo, with the twist that we run registration on our own domain and add people to GoTo via the REST API (using Zapier for convenience). We take this approach because we are a membership-based business and the GoTo-hosted registration web UI doesn't meet our requirements. A few months from now, we plan on running a "Webinar Week", using a GoTo Virtual Event. However, we have run into a problem: there is no support for Virtual Events in the GoTo REST API, preventing us from adding registrants to GoTo as they arrive via our registration mechanism. GoTo's suggested workaround appears to be "bulk registration": manually uploading a CSV file containing names and emails using a web UI. Unfortunately, with several hundred registrants expected, it will be tedious and error prone to insert a human into the loop. We can rejigger our process to use bulk registration for early birds, but as the event date nears, it will become increasingly difficult for us to respond in a timely and reliable manner to late registrations. Any suggestions? Any news of when REST API support for Virtual Events might arrive? Although we've been using GoTo for a long time and our team is comfortable with it, I've purchased a Zoom subscription so that we can explore our options. This won't be the last multi-webinar event we run and while we might make the CSV-upload workaround work once, it will become problematic for us in the long run.Edit Calendar Appt Title/Change GTW Branding to end
Right now when calendar appointments show up, they start with "Go To Webinar" and then the event title. This is not useful information to the attendee and moves our branding and information to be secondary to GTW. Please make the calendar appointment titles either editable or move the GTW branding to AFTER the event title.
