Trendingreplies to closed tickets reopens the ticketAllow clients to add files to the ticket at any timeAdd a notification when a ticket is transferred between queuesThe ability to modify the column sizes for the helpdesk ticket viewAdmin Message in the Helpline PageLeave GoTo Resolve window open after unattended session closesIn the Device Console, display the name of the Technician currently in session with an Unattended computerExport GoTo Resolve Device ListMandatory comment feature.Tickets Created in Teams mandatory fields
