Recent Discussions
Lines instead of screen on mobile app
Hi everyone One of our customers reported to us that the display on mobile app (Samsung phone) is completely unreadable like this screenshot. The remote screen is OK for us on mobile app and desktop version. We have already updated the mobile app. Thanks in advance for your help. LoïcBEBARONSAS23 days agoNew Contributor34Views0likes1CommentRainst.exe registry modification
We have observed that the LMIRfsClientNP service was disabled due to a registry modification performed by the process Rainst.exe. Our SIEM solution has alerted us to this activity. Questions: Is this a normal behavior for the Rainst.exe application? If so, what is the rationale behind disabling the LMIRfsClientNP service?kareemsamir2 months agoNew Member58Views0likes1CommentMacOS Sequoia CONTROL+ALT+DELETE does not function.
I have a client using MacOS Sequoia and cannot use her CONTROL+ALT+DELETE button in log me in, it does not function at all, doesn't acknowledge being pressed as if I didn't press it at all. Started after she upgraded to Sequoia.SamanthaHoover3 months agoNew Member78Views0likes5CommentsCTRL-ALT-DEL issues in 15702
Is there any resolution for the CTRL-ALT-DEL issues in 15702? One better than uninstall and reinstall?SolvedJuiceWagon3 months agoNew Member486Views1like27CommentsProblem logmein client Macos - Keyboard & not able to drag a tab from one screen to the other screen
Last year I bought a Macbook Air 15" (2023) M2 chip. Once a week I'm able to work from home, where I take over my Windows PC at work by the Logmein Pro app (both at home and at work I work with two external monitors). When I install the Logmein Pro app on my Macbook, it is possible to take over my Windows PC at work. However, I have two annoying issues: 1) When I type something (by my Macbook at home with the Logmein Pro app) on my Windows PC at work, my "Macbook keyboard" “switch” into a QWERTY-keyboard (while all settings are correct on both Macbook and Windows PC at work). Moreover, when I leave the Logmein Pro app on my Macbook, the "Macbook keyboard" has again “switched” to an azerty keyboard (= like normal). 2) It isn’t possible to drag a tab (f.e. Microsoft Edge, Word, Excel,..) (by my Macbook at home with the Logmein Pro app) on my Windows PC at work from one screen to the other screen. Moreover, when I leave the Logmein app on my Macbook, I can drag perfectly the tabs (f.e. Safari, Ical,..) from one screen to the other. Would anyone have a solution for the issues above? Info: I don’t have these problems with my old Windows laptop at home which has broken last weekendJoeyS3 months agoNew Member101Views0likes0CommentsIssues with LogMeIn Remote Control Lag - Any Solutions ??
Hello everyone, I have been using LogMeIn to remotely access my office computer,, and while it works well most of the time, I have recently noticed significant lag during remote sessions. Actions like opening apps or navigating files have a delay of several seconds, which wasn’t an issue before: Here’s some info on my setup ::- Both computers (remote and host) have strong internet connections (above 100 Mbps). I’ve made sure no heavy apps are running in the background on either end. I’ve also tried switching between the default connection speed settings and even lowering quality, but the issue persists. Has anyone else encountered this recently: ?? I am wondering if it could be a recent update or something I am overlooking in the settings. I would appreciate any insights or fixes you have found helpful. I have also read this threadhttps://community.logmein.com/t5/Rescue-Discussions/Unable-to-launch-Remote-Control-Session-Kubernetes/td-p/292881it helped me a little but now looking for more help. Thanks in advance for any advice you can share! I am hoping to avoid switching to another remote access tool since LogMeIn has been great for me until now. Daviddavidavid3 months agoNew Member219Views0likes1CommentAfter accessing goto, I cannot access the contracted logmein pro
After accessing goto, I cannot access the contracted logmein proyasu4 months agoNew Contributor286Views0likes8CommentsLocal Microphone on remote machine not working
Is there any way to enable a local microphone, on the machine a user is remoting in to?Solvedanthonyx17915 months agoNew Member192Views0likes1CommentCannot control host
Administrator of logmein accounts can control accounts but other users cannot control only view. It was working normal till yesterday. Suddenly stopped working.How can we resolve this issue? we are in latest build 4.1.0.15576SolvedShameen5 months agoActive Contributor318Views0likes3Comments