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Mac OS client always freezes while logging in during Duo authentication step
I've been trying to log in on Mac OS 10.13.6 using LogMeIn Client 4.1.8031. After I type in my email and press Log in, the progress circle starts turning and then the app freezes. It seems like it gets hung up during the Duo authentication step. I don't receive any notification from Duo on my phone. My Macbook's fans start spinning like it's computing a lot, but nothing ever happens. Also, when I check the LogMeIn logs there is no record of my Mac attempting to connect. When I try logging in through Safari the result is identical. Strangely, when I try to log in through Firefox on the same Mac, authentication step succeeds but the app is unusable because it is outdated. I tried deleting and reinstalling LogMeIn, also manually deleted the logmein files including system ones, and reinstalled. The result is the same. The app was working fine 1 week ago, then my credentials reset I and it forced me to re-authenticate. I'd appreciate any help! Thanks!!Solvedstobias3 months agoNew Member77Views0likes3Comments
Account registration failed.
https://www.logmein.com/products/pro/trial Account registration failed. Sorry, we're having trouble processing your request. Please try again later. For assistance, please contact Customer Support. Error Code: c9781c9d-823b-4864-b93a-01c7c844817f How can I fix this?Solvedbroderickgonni5 months agoNew Member68Views0likes1CommentI want my account and data deleted
I wish to do the same as people in these previous discussions have expressed: Deletion of my account | GoTo Community How do I delete my account? | GoTo Community None of the posted links in the discussions work for me. Please just delete my account and data. All the best, Someone who does not want to be hereSolvedguywhowantstogo5 months agoNew Member136Views1like2Comments
Dual monitor selection not showing
Hi all, I cannot see the monitor selection in the menu bar of Logmein Pro. I've tried several options: Rebooted host machine Rebooted client machine tried different port options for dual monitors. Updated client side Logmein software Updated host side Logmein software My setup is Windows server 2016 (host) and Windows 11 (Client). I can use the dual monitor setup on the Windows 11 box fine. Monitors are connnected via HDMI to a dual monitor USB C connection from a 2 monitor adapter. There is no monitor selection in the top logmein me menu bar and I've never had this option. Help, greatly appreciated.SolvedHoleshot5 months agoVisitor132Views0likes4CommentsPlease delete my account and information.
A request to please delete my account and information. Thanks Best regards!SolvedMarithaW7 months agoNew Member130Views0likes1Comment
CTRL-ALT-DEL issues in 15702
Is there any resolution for the CTRL-ALT-DEL issues in 15702? One better than uninstall and reinstall?SolvedJuiceWagon11 months agoNew Member627Views1like27Comments
Certificate of Tax Residence 2024
Hello, In order to comply with double tax agreement between Poland and Ireland I need a copy of Certificate of Tax Residence 2023 from your Irish subsidiary: LogMeIn Ireland Limited with VAT number: IE9834481A Please send it to my forum email addres. Thank you!SolvedDataSystem11 months agoNew Contributor1.1KViews0likes4Comments
Local Microphone on remote machine not working
Is there any way to enable a local microphone, on the machine a user is remoting in to?Solvedanthonyx17912 years agoNew Member235Views0likes1Comment
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