Forum Discussion
51 Replies
- abbeyainscal4 years agoActive Contributor
Oh yes, you are limited then without AD. However, if it's not too many machines, you can command line on each of them to get the build...through LMI...might be an option...
- Rob284 years agoActive Contributor
Hi abbeyinscal, I appreciate the info and tips!
I do NOT have any servers, my environments are Cloud only ... so server-based approach will not work ;o) ... and I recommend that SMBs (most of my customers) get rid of servers ... to avoid VPN and Solarwind like issues.
LogMeIn agent already collects version info (per device), but the info is NOT available in Central, in aggregated format - for all devices - to facilitate proper management, security and compliance...
I cannot use share/free ware, and I do NOT want multiple management agents on devices - which create security risks ... I understand there are options (that provide that basic info) and that I will have to consider... e.g. Microsoft Endpoint Manager, Team Viewer or Continuum (which seems to be using LogMeIn as a back end platform ;o)
- abbeyainscal4 years agoActive Contributor
Let me add that this is something lacking in other products too - I've recently tried to test out the Spiceworks free inventory tool that puts a little agent on machines and nope, no build info for that one either. Seems ridiculous. However, on your server, there is an easy powershell command that can run and get the Windows builds (but the machines all have to be on a private setting for access) but it worked for me - at least I got the info I needed:
- LMkhobar4 years agoNew Contributor
Mee too agree to the point. This is a basic future which an application like central should have. Even after 3 years, still this was not able to resolve by the team. Hopefully the technical team will notice our difficulties.
- PolarWizzle4 years agoActive Contributor
When I opened this thread I genuinely believed that it would be fairly simple to implement given that the telemetry data is available, but alas not!
Whoever is listening in at LogMeIn, please address this as it provides a small but significant piece of information. - Adrian_Forte4 years agoActive Contributor
I'll certainly agree to that. Central has a lot of great features, but it's very frustrating that this one little thing, they haven't managed to add in, what putting a lot of features I'll never use.
- Rob284 years agoActive ContributorSome vendors listen to user Communities better then others... it is sad that customer/technical support does not understand the value of such simple request ...
- Adrian_Forte4 years agoActive Contributor
Can it really be that this is so hard to do that three years later, this issue still hasn't been resolved?
- AshC5 years agoRetired GoTo Contributor
ezki I apologize for the support delays. If you click my Community name you may send over your direct contact info for a support follow up.
- ezki5 years agoNew Contributor
Agreed, such an obvious thing that MSPs require and yet after over 5 years of Win10 being around, it still doesn't exist.
The CMD has been broken for months now with no resolution in site
We call Australia customer help line 1800 658 079, stay on hold for hours.
Our license expires this Friday 28/09/20 and we cannot even get in touch to renew it
What the hell has happened to LMI. Are you going bankrupt
We need someone to get in touch with us. ASAP.