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Nakatsubo
6 years agoNew Contributor
Mute attendees Permanently
Hi everyone,
In my experience as user, I believe the host should have a button to mute attendees permanently in such way they cannot override and unmute themselves. Let me share why:
a) There are situations where the attendee is not conscious that he/she is the one surrounded by noisy distractions and the host have to stop or be interrupted by other attendee/attendees who says what is already obvious to everyone: someone has unmuted the audio and now is disturbing the meeting.
b) Depending on how youg the attendees are or how disrespectful they can be, there are also situations where the attendee does not care about the content and allow himself/herself to interrupt the meeting consciuously or irritate other attendees, not giving ears to the host or what he/she says.
Such situation is more visible and present these days when schools or random courses are using online rooms to share classes.
Hoping to read from your experience in this matter as well.
Regards,
Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
66 Replies
- Lindsey49 years agoNew MemberWe did a test and participants could unmute themselves, we would like to keep everyone muted and not give them an unmute option. Is this possible?
- Michael169 years agoRetired GoTo Contributor
Hi Leanne, this is possible but only when dialing-in to meetings with a phone; you will not be able to do a hard-mute when you are connected through computer audio.
To hard-mute, dial *5 after entering your audio PIN when joining a meeting. - Leanne Knight9 years agoNew MemberIf I mute all attendees as an organizer can I prevent them from unmuting themselves? I would like to keep all atendees in listen only mode.
- GlennD9 years agoGoTo Manager
If you mean permanently mute them, yes. GoToMeeting is designed as a collaboration tool, attendees are invited to join by the organizer. If you are hosting events that are open to anyone and you are concerned that they cannot be trusted to remain muted, I would recommend using GoToWebinar instead.
GoToWebinar is designed more for presentations, where attendees are muted by default and must be unmuted by the organizer before they can speak. - Azeem9 years agoActive ContributorSo, let me get this straight. It is impossible to do it right?
- GlennD9 years agoGoTo Manager
Hi Azeem,
GoToMeeting Organizers do have the ability to mute all attendees however, it is not a permanent mute. Attendees can unmute themselves. Please review this support article: https://support.logmeininc.com/gotomeeting/help/mute-and-unmute-your-attendees-g2m050040If you need more control over your audience, I suggest trying GoToWebinar's more formal registration and attendee control system instead.
- Azeem9 years agoActive ContributorIs it possible for an Organizer to permanently mute all GoToMeeting attendees. Meaning, the attendees can not mute or un-mute their selves. If I mute an Attendee then he/she can un-mute his microphone during the session any time which is kind of annoying. I want all attendees to join as listen only mode, how ever attendees could ask questions via text chat box. How to do it?
Note: This conversation was created from a reply on: GoToWebinar - Mute all attendees. - GlennD10 years agoGoTo Manager
Hi,
GoToMeeting Organizers dialed in by phone with a successful PIN entry may cycle through conference listening mode by pressing *6 on their phone keypad until the Mute All option is reached.
I would also recommend you look at GoToWebinar, where attendees join in listen only mode and must be unmuted by the organizer before they can be heard.Reference: https://www.gotomeeting.com/webinar/features
- Brick Tamland10 years agoNew MemberHi
Im trying to find a way that only allows the Organiser to talk and share webcam.
The Mute All button seems kind of pointless when an attendee can override this by un-muting themselves?
Any ideas please
Thanks - GlennD10 years agoGoTo Manager
Hi, you should look at GoToWebinar for hosting webinars. Attendees are muted by default and cannot unmute themselves.