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webinaruser1's avatar
webinaruser1
New Contributor
4 years ago
Solved

Joining Webinar by Phone Call

If an attendee joins a webinar on their computer but choses to listen through phone audio and enters the audio pin will they join and remain as muted?

  • Chris Droessler's avatar
    Chris Droessler
    4 years ago

    Yes, that person joins the webinar muted like any other Attendee.   Once that person has joined the webinar, the Organizer can enable that person to unmute just like any other Attendee.

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  • Chris Droessler's avatar
    Chris Droessler
    Respected Contributor
    4 years ago

    Correct. All attendees join the webinar muted without the ability to unmute themselves.

  • webinaruser1's avatar
    webinaruser1
    New Contributor
    4 years ago
    Thank you! So there is no need to mute themselves locally on their own mobile device?
  • Chris Droessler's avatar
    Chris Droessler
    Respected Contributor
    4 years ago

    Yes, that person joins the webinar muted like any other Attendee.   Once that person has joined the webinar, the Organizer can enable that person to unmute just like any other Attendee.