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Chris_CGN
6 years agoNew Contributor
Webinar Registration Link now leads to my cloud recording?
Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings? Thank you Chris
Chris_CGN The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section.
** We plan to change the default behavior for this in the future.
101 Replies
- Chris Droessler6 years agoRespected Contributor
After the end of the webinar you can go in the Dashboard, in the Registration section, and disassociate the recording where it says After Session Video.
You can also download the recording and delete it from the GoTo cloud. Then nobody will see it.
 - AmyC6 years agoActive Contributor
I agree - I did not know late registrants would automatically be able to view the recording of a webinar! This appears to be the case even if on-time registrations require manual approval.
I thought I read that any security settings set for a webinar, such as manual approval required, automatically applied to the corresponding recordings? Is this not the case, or did this change?
Is there documentation of this feature which seems to be more a bug than asset?
 - Menk6 years agoNew ContributorNo issues. Thank you so much for your help!
 - AshC6 years agoRetired GoTo Contributor
Hi Menk,
I'm afraid we don't have calls for every data point yet, though if you are sharing the original registration link for participants to watch the recording, then you would want to pull the updated attendee report for that webinar (not the recording report).
 - Chris Droessler6 years agoRespected Contributor
After the end of the webinar, as soon as the video has stopped processing, I download it, and then delete it from the GoTo cloud. People can not access it after I delete it.
I edit the video that I downloaded and upload it.
Also, in the Dashboard, in the Registration section, there is a place to assign a video for people who register for the webinar after the live webinar is over. The default is the default recording of the webinar. You can change this.
 - Menk6 years agoNew Contributor
Hi GlennD ,
Thanks for this and the link to the training manual, it helps. I wanted to know is there a way once a registered candidate watches a recorded webinar, Is there any API similar to fetch webinar attendees which can help me fetch all the after session recording viewers. I want to pull the recording viewers and display them in our Salesforce CRM using the rest APIs.
I could not find any API in here for fetching recording viewers: https://goto-developer.logmeininc.com/content/gotowebinar-api-reference-v2
Let me know!Thanks.
 - rstrozier6 years agoActive Contributor
The participants of my webinars can view the recorded version of my webinars before I make them available and add them to my webinar channel. I don't want participants to view the recording before I have edited the video. Is there a way to prevent participants from viewing the recording?
 - Chris Droessler6 years agoRespected Contributor
Automatically attaching the recording has not always been the default. I used to have to manually do it for every webinar.
 - hartman_fvtc6 years agoActive Contributor
Thanks Chris! I never knew that and I have been using GTW for over 2 years. When trying to resolve this issue, I researched the help documents available and never saw anything that stated that the video would be automatically available after the event unless I disabled it. Seems like a major thing missing. Thanks for the resolution.
 - Chris Droessler6 years agoRespected Contributor
The default is to allow late registrants to view the recording. After the end of the webinar, you need to go into the Registration section and disable the automatic link to the recording.