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DannyC624's avatar
DannyC624
New Contributor
10 months ago

Restart the cutomer applet

I'd like to be able to run tasks on the end user device that require me entering my admin credentials. When I attempt to do this the user sees the login window but I don't. I noticed there is a message stating the logged in user has restricted access and that the Customer Applet needs to be restarted as a Windows service.

 

I can see the option to do this but I can't seem to get it to work. I type my admin credentials in and the user then sees a couple of prompts. They accept these, but even though it appears I have done this correctly;

 

Customer Applet is running as a Windows system service.

 

I can't see their screen. The session is 'active' and the connected 'time' is ticking up