Forum Discussion

ArtTechsrl's avatar
ArtTechsrl
New Contributor
4 years ago

Bug connection

Hello,

i have a problem. My remote desktop dosen’t work correctly.

I see all wrong (see the pic below).

What should I do? the internet speed is okay.

DOWN 6.15 UPLOAD 3.08

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi ArtTechsrl

    Sorry to see that odd behavior there! 

     

    Have you tried rebooting the host PC? 

     

    If so, do you see the same behavior when connecting with any other devices? 

    • ArtTechsrl's avatar
      ArtTechsrl
      New Contributor
      4 years ago

      Thank you for reply AshC 

      yes, i just restar the pc but the problem persists.

      No, i have other 150 remote desktop but only this one give me a bug. 😔

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        4 years ago

        In that case, I would visit the manufacturer's website to confirm the product ID and check for all available video driver updates.