Forum Discussion

Boyd B.'s avatar
Boyd B.
Contributor
2 years ago

Browser support for Console

What browsers are supported by GoToResolve Console (https://console.gotoresolve.com)? If I try to access it through Microsoft Edge v116.0.1938.54 (latest), the page remains blank with no error messag...
Windows
  • Boyd B.'s avatar
    Boyd B.
    2 years ago

    It is NoScript v.11.4.18. Disabling restrictions on the tab with the GoToResolve console allowed everything to work properly in Edge v116.

     

    In trying to discern the difference between v116 and v117, I remembered that Autoplay of Media could strictly blocked in Dev v117, and that I had enabled it - I had set the option Media Autoplay to Block. Once I added an exception for console.gotoresolve.com, the remote system's desktop became visible.

GlennD's avatar
GlennD
GoTo Manager

No worries. Would you mind sharing the name of the extension in case someone else runs into the same issue?

 

Boyd B.'s avatar
Boyd B.
Contributor
2 years ago

It is NoScript v.11.4.18. Disabling restrictions on the tab with the GoToResolve console allowed everything to work properly in Edge v116.

 

In trying to discern the difference between v116 and v117, I remembered that Autoplay of Media could strictly blocked in Dev v117, and that I had enabled it - I had set the option Media Autoplay to Block. Once I added an exception for console.gotoresolve.com, the remote system's desktop became visible.