Forum Discussion
KateG
2 years agoGoTo Manager
PSHinSD sorry to hear about your experience. I'd like to share your feedback with the team.
Can you tell me what doesn't work correctly in the call reports?
PSHinSD
2 years agoActive Contributor
Call recordings, its how I found the link to the old call reports.
Phone support agent had no clue. Can you tell me how to duplicate the old reports using the new interface? UI documentation?
- KateG2 years agoGoTo Manager
PSHinSD have you reviewed this document on call reports?
- PSHinSD2 years agoActive Contributor
This looks like instructions for the old UI for reporting, can you confirm?
- KateG2 years agoGoTo Manager
PSHinSD It's for the new reports. The old report documentation can be found here.
Our team is working on documentation that will highlight the differences between the old and new reports. It should be available soon.