Forum Discussion
stlamy33
4 years agoNew Member
Constant Dropped Phone Calls
We are an Accounting and Tax Firm and we are on hold up to 2 hours at a time with the IRS. I just had a staff member on hold, got ahold of someone and the call hung up with the agent 2 minutes in. Th...
GlennD
4 years agoGoTo Manager
Hi stlamy33, welcome to the community.
I apologize for any frustration. Since you mention this is happening regularly I would recommend making a note of the calls where you have experienced this recently and opening a support ticket so we can investigate.