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Forum Discussion
Tornaderus
10 months agoNew Member
I want to delete my GO TO Connect Account.
Hey everyone!
I would really like to delete this useless account for me but it seems that it is possible only through phone services, that's irrational.
Can anybody help me here how to deal with this **bleep** ?
All best,
Tornaderus
Hi arty_coniels,
If you have already cancelled your account with us, you can use our Individual Rights Management (IRM) Portal to delete your account information. If you have not cancelled your account yet, please call our toll-free support and do that first.
7 Replies
- GlennD6 months agoGoTo Manager
arty_coniels I see you filled out the IRM request and you information was deleted.
- arty_coniels6 months agoNew Member
Unfortunately I'm unable to call your toll-free support. Please, help me cancelling my account and deleting my information without the calling.
- GlennD6 months agoGoTo Manager
Hi arty_coniels,
If you have already cancelled your account with us, you can use our Individual Rights Management (IRM) Portal to delete your account information. If you have not cancelled your account yet, please call our toll-free support and do that first.
- arty_coniels6 months agoNew Member
I also want to delete my account fully under GDRP laws. Please help me do that
- KateG10 months agoGoTo Manager
Hi Tornaderus
A few things, have you cancelled the account already and are you looking to delete the account entirely? You can delete your account, this article explains how.
If you are looking to cancel the account, Is the gmail you used the one associated with your GTC account? We would need the admin email address to cancel the account. You may also want to call support directly to cancel for the fasted service.
- Tornaderus10 months agoNew Member
Thanks KateG.
Unfortunately still no any message from your team. - KateG10 months agoGoTo Manager
Hi Tornaderus
I've opened up a case for you. Someone from our team should be contacting you shortly.