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Forum Discussion
WFI
2 years agoActive Contributor
No Email for new account
Hello,
We had a member who had an old email, we changed it, then she was logged out and couldn't login. So, I deleted her account, and re-created her account with the new login; however, shes not getting the email to login and set a new password... any idea? It's for "rica" in our account. Thanks
2 Replies
- KateG2 years agoGoTo Manager
Hi WFI thanks for stopping by the Community.
Your best bet would be to contact customer support who can review the email and see what is happening. - WFI2 years agoActive ContributorPS, it's been 15 mins, and its not in SPAM.