MichaelJEActive Contributor2 months agoIgnored by customer service I have sent several emails to the (removed - GlennD) email and have been flat out ignored. Does anyone know why they are ignoring their customers?
mkeatonFrequent Contributor2 months agoJust to add in my own experience recently... I updated my case on the cases page that Glenn referred to and got zero response. In the end I had to call. 2 emails and updated the case notes, all got ignored.
GlennDGoTo Manager to mkeaton2 months agomkeaton Can you provide me with the case number for your example?
GlennDGoTo Manager to mkeaton2 months agomkeaton Can you provide me with the case number for your example?
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