The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
The SMS Change has been Horrible
We've had enough. We will not be submitting our information again after 4-5 times. The GoTo AI systems are not helpful, and it appears that we are being charged by GoTo for each submission. So, we wi...
I absolutely agree with the AI support feedback here. Its not ready to be used in a live environment. Unless you are willing to do so at the cost of your own customers.
We also use an alternative texting platform, after going through many options, GoTo's just isn't there yet. There are so many "features" GoTo wants to implement but they are rushing through each one putting out a halfassed product (faxing is an example). None of those had us go through any compliance set up because that is actually something the texting PLATFORM should be doing not each individual customer that uses the platform to text.
Thank you so much for this! That explains why our other 2 texting vendors did not require any compliance hoops to jump through.
The GoTo texing was nice while it lasted.
