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Jeff-PartialIT's avatar
Jeff-PartialIT
Active Contributor
2 months ago
Solved

Ring Tones for different types of calls

Our office is GoTo Connect user.  Some have phones on their desk and I opted to use my cell phone with the GoTo app.  We have a main number here at the office which I am logged into to help take calls.  I also have my own Direct Incoming Dial phone number for my clients to call me direct.  

I would like separate ring tones for the following:

  • An incoming call on the main number that is ringing my phone because I am logged into the system to help back up incoming calls
  • An incoming call on my Direct Incoming Dial number - when a client is dialing me directly and not using the main number
  • a call being transferred from another person on our GoTo Connect system. (i.e. someone answers the main number and wants to transfer me the call.

Let me know if any of you have figured this out or has a solution for me.

- Jeff - The Partial IT Guy