Nickerkr
17 days agoNew Member
Voicemail
We have clients that let us know that it is not really possible to leave a voicemail if someone is actively using the line already, because our staff member is on the phone with someone or someone else is trying to leave a message. I think it can get pretty frustrating for clients because the line is always coming up as “busy” and they are unable to leave a message. Is there any way around this? I know typically with our regular work lines someone can leave a message if you are not available, even if you are on another call.