Forum Discussion

Kwilberschied's avatar
Kwilberschied
Active Contributor
3 years ago

Weighted queue

I use to be able to weight queues. This allowed a user in multiple queues to receive priority callers accordingly. For instance, our new patient coordinator had a queue and she was also in the recepti...
  • GlennD's avatar
    3 years ago

    Hi Kwilberschied, welcome to the community.

     

    This feature still exists but was relocated. Please review this support article and let us know if you have any questions.