Kwilberschied
3 years agoActive Contributor
Weighted queue
I use to be able to weight queues. This allowed a user in multiple queues to receive priority callers accordingly. For instance, our new patient coordinator had a queue and she was also in the recepti...
- 3 years ago
Hi Kwilberschied, welcome to the community.
This feature still exists but was relocated. Please review this support article and let us know if you have any questions.