dharrel
10 months agoActive Contributor
Attendees must join through the desktop app to give remote control
Remote control under the old GoToMeeting was SO EASY. Now it is SO HARD! It looks like progress was made, and I actually (after holding my breath) was able to do some remote controlling. Now I'm mostly told "Remote control is only available if presenters use the desktop app" when I hover over the "Control" icon. But I'm sure the presenter IS using the desktop app (and not the browser). I see the GoToMeeting app icon in their task bar.
Please, please, make this as easy as it used to be - once and for all. Then don't change it!
Thanks!