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mouse pointer extremely small
Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small. Approx. 1/4 the size of a sunflower seed. I've enlarged the mouse pointer on both computers and it doesn't help. I've used Go To MyPC for years and connect using many types of devices, never had this problem. I can't work like this, please help!
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
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This is not a solution for me. It doesn't help on my iMac, windows 10 laptops, or iPads. For a couple of years now I have been told that they are working on a real solution.
This solution doesn't really solve the problem for me - While the cursor is larger for some applications, it is still miniscule for others. I've recently upgraded to HD high res Dell monitor and the mouse on the host computer is now teeny tiny in apps I use. Was not a problem previously. Changing resolution and mouse size doesn't solve it.
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
Has there been any resolution to Logmein's tiny mouse problem? Just got a new laptop and basically cannot use it for work because I cannot see the mouse and everything takes quadruple the time.
AshC wrote:LauraPDI'm afraid this is a discrepancy with users who have higher DPI displays such as 4K. We are aware of this limitation, and hope to be more compatible soon.
Just wanted to stop by and say I'm having the exact same issue. Logging in to my large HD monitor at home from my surface. I had to change the LogMeIn resolution to 1280x800 to get everything to be big enough to see on my Surface, but the mouse remains miniscule. Like everyone else said, I tried to change the size of my cursor on the remote machine and this made no difference.
Sorry to hear that. The only workaround I've found so far is to lower the resolution of my PC at home, which makes the mouse a little larger in some apps, but still almost impossible to see in others, such as Outlook.
My biggest issue is browing the web, and our workplace uses Office 365's web-based Outlook for email. When I'm typing or reading emails, the mouse pointer is virtually invisible. Very frustrating. The "workaround" still didn't help there. Hope that helps (some).
I have had this issue for a long time. I contacted logMeIn and basically was told it's my problem to deal with and no one else has reported this issue.
Thank you, we will bring this up with development to see about increasing compatibility for some higher definition screens.
