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Forum Discussion
Cannot send follow up email
I am trying to send a follow up email for a webinar. I sent one for the attendees and I am trying to send on for those that were absent and I can't. It is greyed out.
It is well within the 6 week window, in fact, older webinars, I can send follow up emails.
If it matters, I did send one earlier to both attendees and absent and I need to send another.
2 Replies
I don't wish to re-send the same email, I wish to send a different email. At this point, it is mute since I manually resent the emails from my own email account.
Hi wsgs
Welcome to our Community. Thanks for all the details around the issue.
You can only re-send emails once, which would explain why it's greyed out.
