Cannot send follow up email

Question

I am trying to send a follow up email for a webinar.&nbsp; I sent one for the attendees and I am trying to send on for those that were absent and I can't.&nbsp; It is greyed out.It is well within the 6 week window, in fact, older webinars, I can send follow up emails.If it matters, I did send one earlier to both attendees and absent and I need to send another.

kateg · Answer

Hi wsgs
Welcome to our Community. Thanks for all the details around the issue.
You can only re-send emails once, which would explain why it's greyed out.&nbsp;

wsgs · Answer

I don't wish to re-send the same email, I wish to send a different email.&nbsp; At this point, it is mute since I manually resent the emails from my own email account.