Forum Discussion

jkincaid's avatar
jkincaid
New Contributor
3 years ago
Solved

How to Remove "To Cancel this registration" from GOTO webinar registration confirmation email.

We want to remove the below section from the GOTO webinar registration confirmation email. we are unable to edit this part while customising the confirmation email.

 

To Cancel this registration

If you can't attend this webinar, you may cancel your registration at any time.

 

how can we remove this from email ?

  • GlennD's avatar
    GlennD
    3 years ago

    Hi jkincaid, welcome to the community.

     

    The options to Cancel Registration, Stop GoToWebinar emails and Report SPAM cannot be removed from the emails. 

     

3 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    jkincaid There is a custom registration disclaimer message that you can edit. If you were hosting an internal company webinar that was mandatory for employees to addend, you could add messaging there to reenforce that attendance is required, as an example.

     

  • jkincaid's avatar
    jkincaid
    New Contributor
    3 years ago

    Thank you very much for the clarifications.

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi jkincaid, welcome to the community.

     

    The options to Cancel Registration, Stop GoToWebinar emails and Report SPAM cannot be removed from the emails.