Forum Discussion

AnnaBogusiewicz's avatar
AnnaBogusiewicz
New Contributor
3 years ago

Questions assigned are not showing to panelists

I am experiencing the following issue issue: when trying to assign questions incoming from the audience to panelists they unfortunately are not seeing them. Is this anything you are having as well?

Would be grateful for any tips.

Thanks,

Anna

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    3 years ago

    Hi Anna, 

    Can you tell us anything about the staff member's local environment and hardware in use? 

     

    Was this a regularly scheduled webinar or webcast type event? 

    • AnnaBogusiewicz's avatar
      AnnaBogusiewicz
      New Contributor
      3 years ago

      Hi Ash,

       

      we all usually use either laptops or SurfacePros with Windows 10 Enterprise, version 20H2.

       

      We mostly use 'Live' and 'Standard Event' to schedule our webinars.

       

      Thanks,

      Anna

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        3 years ago

        I'm sorry, there's no good reason why a question would not appear on staff members interface when using the desktop app.

         

        In this case, you may want to send an affected panelist to Support so we can try to reproduce the issue.