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the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
79 Replies
AshC Is there any way to see who only called into the webinar? Right now you can have people listening in without knowing they are even there, which is very concerning from a privacy perspective if registrants share call details.
Even password-protected webinars allow people to dial and listen in and the organizer is none the wiser to who is listening. The only workaround is by using VoIP only, but this would force presenters to use VoIP and that has been challenging given the current limits on bandwidth with so many WFH.
Still a lot of organizations with crazy firewalls out there, the only way is to dial in.
Phone calls arriving as in Gotomeeting as caller 1 etc would be a very good start.
If during the registration process, someone could tick a box saying "I'd like to attend by phone" and be sent a pin via email, that would be excellent.
As I've said elsewhere, them dialling a number to to raise there hand to as a question would make me a very happy person indeed.
I could then ditch may other conference call facility....
Thanks Chris.
I considered that; however, there are a number of these folks who are not as keen as they once were.
Some are great, but, some are not.
We would struggle if we could not mute them.
In our case, the call-in users do not have internet.
We deliver them a paper by hand, with the callin numbers.
As you can't get a PIN until the meeting starts, we are hamstringed.
Nice detail JayneL left here about this topic:
Thanks for the detaled explaination. This has been discussed here before, and hopefully GoTo will consider adding this feature.
For now, you could give out the panelist phone number and access code to anyone who needs to connect only with a phone and need to talk. They still do not show up in the Attendee list, so you have no way of muting that person if they need to be muted by the Organizer. I'd give this code out only to someone you really trust and tell them not to share it.
I'd also love it if they could dial something to raise there hand for Q&A (*n)
And could name them in some way, they record their name or it happens through registration and get sent a pin and dial in number, but that's really stretching it.
The Idea that a caller get's an audio pin when they enter the webinar kind of defeats the object of having a dial in...
We have to run a seperate conference call system and bridge it in to get this functionality.
Ditto
I logged a quesiton on this one, with detailed use cases and scenarios.
To me, this is a security concer
