This is normal for us. Folks can click an old link after the webinar has ended and access a recording of the webinar.
Hi Chris,
As you can imagine with content marketing, content is distributed and has a shelf life of years. For this reason old links will continue to be found (or in this case an old email).
My question is what can GoToWebinar customers do to turn off registrations of a past webinar?
Please accept my apologies, don't mean to be rude. Your response is insufficient to the problem at hand...and...this is a problem that needs a solid business-minded resolution. The current way of how things work is midiocre at best, not of high quality service, and not becoming of a brand such as GoToMeeting or GoToWebinar.
No problem. We all use GoTo for different purposes. Mine is not marketing, so I don't mind folks finding old links and accessing the old recordings (now called videos).
Hi Chris,
Correct...finding old recordings is ok. Not being able to REGISTER for a webinar that has already passed. The issue is the registration is not turned off.
smartfinds I apologize if your support experience was less-than-stellar.
Regarding the functionality of GoToWebinar's post-broadcast recording functionality, you may alter this behavior under the Regsitration settings for that specific webinar, in the Past Webinar section of your online Organizer account. Please let us know if removing the video there does not disable the active registration page.
