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Webinar Registration Link now leads to my cloud recording?
Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
We currently use the online storage for the recording of our webianrs, but we do not want folks to use the raw video as our final product. I noticed that folks are able to get at the recordings and register to watch them and view them. How are they doing this and how do I "disallow" this feature? I want to drive them to our webinar library on our website, which also will have the handout, transcript, and captioned version of the webinar. I have checked all the settings and cannot see anyplace that I have "allowed" a recoding to be viewed by anyone but me.
Wendy
After a webinar I always download the recording, then delete the raw recording. I edit the recording and upload it, then link it to the webinar and email messages.
Why do you still have the raw recordings, or are you calling something else the raw recording?
Chris,
Thank you for the reply, but I use the cloud storage option to keep the original full recordings. I do download them to edit and caption, etc. but somehow others are able to access the recordings. I am trying to understand how they are able to do that since I never released the link to the recording to anyone.
Have you disabled the video link for people who try to register for the webinar after the webinar is over? In the Registration section, under After Session Video.
Yes, I do not specify a video for them to view in the registration area, but that is exactly how they are getting to it. I just tested it. It seems to be a BUG in the software. Even though I have not allowed a vidoe to be viewed, uploaded to Stage, nor published to my channel, when someone registers after the event, they are directed to the video recording! GoToWebinar - please fix this bug! I should be able to control if and when I want to have registrants view a recording, it should not happen automatically! We send emails to attendees and absentees directing them to our webinar library that is hosted on a different site. It appears the only way to ensure they can't get the video is to delete it and I really don't want to do that.
