Forum Discussion

janeric's avatar
janeric
New Contributor
4 years ago

why is registration to past events possible?

Hello,    For my GoToWebniar account it is possible to register to past events. This is quite bad, if customers have links to old events and are able to register to them.  Is there an option to tu...
  • Chris Droessler's avatar
    Chris Droessler
    4 years ago

    In the Dashboard, go into each past webinar and open the Registration section.

     

    Click under After Session Video and remove the link to the recording.  That removes the recording that would play if someone registers for the past webinar.

     

    Also change the Registration Notification to No Notification. That way you do not get an email every time someone tries to register for the past webinar.

     

    I do not know of a way to actually stop allowing people to register using an old registration link.

     

    The recording of the webinar is automatically added to the webinar, so people who try to register after the end of the webinar can watch the recording. As far as I know you cannot change this default.

    After each webinar, I always download the recording to edit it in my own video editor, then upload it to the GoTo Cloud where I go in and delete the original recording and link the past webinar to my edited version of the recording.

     

    Another option is to create a simple video that says "Sorry, the webinar occurred in the past, here is the link to a list of our upcoming webinars."  You could upload this video and then attach it to all of your webinars, so people trying to register for  a past webinar will see this video that leads them to your upcoming webinars.