Forum Discussion

EmmanuelR's avatar
EmmanuelR
New Member
7 years ago

Application crash when I accept to share my screen

Hi,

 

When a person want to give me the hand to share my screen, the application crash when I accept the invitation (is closing without any message).

 

In the log file I only have this trace : "Critical - UI - createDIB: CreateDIBSection failed."

I'm using Windows 10 64bits.

 

Can you help me to solve this problem ?

 

Thank you in advance.

Regards,
Emmanuel

  • Archie82's avatar
    Archie82
    Visitor
    5 years ago
    EmmanuelR wrote:

    Hi,

     

    When a person want to give me the hand to share my screen, the application crash when I accept the invitation (is closing without any message).

     

    In the log file I only have this trace : "Critical - UI - createDIB: CreateDIBSection failed."

    I'm using Windows 10 64bits mywegmansconnect.

     

    Can you help me to solve this problem ?

     

    Thank you in advance.

    Regards,
    Emmanuel

    Same thing is happingin with me.