Forum Discussion
8 Replies
- GustavoGuevara7 years agoNew Contributor
Hey thank you! I just went to https://beta.logmeinrescue.com/account/login and once i signed in, i had download the console from there and now does work perfectly!
thank you so much! - sv57 years agoGoTo Contributor
You're welcome!
- VioMan7 years agoVisitoroh nevermind. i tried it. it worked. that saved my life. thanks :)
- VioMan7 years agoVisitorHi... Sv5. I have the same issue. I updated windows 10 today,, can i download Logmein Rescue from that beta link?
- sv57 years agoGoTo Contributor
Hello!
This is a known issue with the latest Win 10 update and the fixed applet and TC is available from our beta site.
If you are a technician, than you should login into our Beta site: https://beta.logmeinrescue.com/account/loginbut if you are a customer, than you should use your PIN code in this site: https://beta.logmeinrescue.com/Customer/Code.aspx
Regards,
Sandor - AshC7 years agoRetired GoTo Contributor
GustavoGuevara What security software do you have installed?
Since you downloaded successfully, have you tried the install in safe mode?
- GustavoGuevara7 years agoNew Contributor
I had : Windows 10 v1803 Internet explorer 11, I had rebooted the machine 3 times and nothing happens yet, the firewall is OFF, and i tried reinstalling the Rescue v 17.12.... also I tried run the app as administrator..
- AshC7 years agoRetired GoTo Contributor
GustavoGuevara I apologize for the difficulty.
What operating system and web browser version are you running?
Since the problem began have you checked your firewall, performed a full reboot, and tried to reinstall Rescue from scratch?