smadrid
4 months agoActive Contributor
Status:
Investigating
Log into ALL queue on GoTo APP with a single button/command/action
On the Desktop APP > Contact Center. I am able to log IN to ALL my assigned queues with a single button. As well as log OUT of ALL queues.
On the GoTo APP on my phone, I have to dial *13### extension number, for EACH of the queues when I need to Log IN and OUT. It would be great is there was a number I could dial, or a button on the app to let me log IN and OUT of ALL the queues I'm assigned to.