It would be wonderful to have a Search Engine on the texting app. We find that we have to type in the entire customer cell number and hit a period in order to just pull up a previous text, so we can ...
It'd be great to search for previous text from customers, making the product look like WhatsApp Business we're used to.
Another tip: what about make it possible to search for tagged conversations/ contacts in Inbox though search field at the top? EG: search for all conversations/ contacts with "under negotiation" tag.