I hit this odd problem on several computers when using Remote Control. Say you have Word, Excel, Outlook etc open. You click FILE on the ribbon menu. As you mouse over and click Info, Account or the other options on the left column, the detail screens to the right are blank. Makes it impossible to say go to ACCOUNT and update Office.
Has anyone hit this and found a way around it?
PS: the Windows 10 Setting screens do odd things on these computers also.
Hi @jbrown08322, welcome to the community.
Would you be able to provide some more details and perhaps a screen recording? I tried recreating this issue on my Windows 10 PC and was unable to.
I'll try to get more screen shots/recordings. Both systems where I see this not available right now.
I finally figured out this problem. The systems it was happening on were laptops. Turns out the users had closed the laptop lid and that causes the problem. If they leave it open I'm fine.