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New Contributor

Lag when screen sharing in the new GoTo App

The lag time was absolutely terrible. I was the "driver" for our meeting presentation and the presenter seemed to think I was a minute behind. They felt the need to tell me to move ahead when I already had. 

I also couldn't pause the screenshare so I could bring up another screen. The feature was disabled even though I was the organizer. The next best option was to stop sharing, but when I tried to do it the lag was more than 10 seconds (I timed it). By the time I stopped, brought up the new screen and then re-started the share, more than a minute had gone by. 

I will be reverting to the old version. It may be clunky, but at least I can navigate it seamlessly.  

Active Contributor

This is still a problem now, and the longer the session, the longer the lag and latency becomes. Are you planning on fixing this. It is pretty major issue.

GoTo Manager


Please use the built-in Report an Issue option when this happens.

Glenn is a member of the GoTo Community Care Team.

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