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Active Contributor

Random Characters are not sent

I'm having the random issue where when typing in a password at an elevated prompt, characters where I need to hit the Shift key are not inputted.  I've only seen this behavior when typing in my admin password on a user's machine that does not have admin access.  I have not tested inputting the characters in general when not at a prompt.

GoTo Moderator

Re: Random Characters are not sent

Hi @jaggrey welcome to the GoTo Community. I'd like to try and replicate your experience. Can you let me know the OS you are using? 

Kate is a member of the GoTo Community Care Team.

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Active Contributor

Re: Random Characters are not sent

Hey KateG!  These are all Windows 10 or Windows 11 machines.