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Unattended agent not correctly reinstalling
I learned today one of our Windows devices was mistakenly removed from the GoToResolve console. Upon sending the user a link for a remote session and joining it, I tried several times to uninstall th...
If you have already removed Unattended Access and rebooted the device, but receive the following error when you try to reinstall, please use this clean-up script.
Hi tophneal,
I believe this is a result of some files being left behind after Unattended access was removed, and that rebooting the computer will clear them out. Just incase that does not correct the issue, I am going to email you a zipped cleanup script that will remove any lingering files from the previous install.
Thank you, I've received your email/script! As soon as I can schedule time with the user to uninstall, run the script, and reinstall, I'll mark this question as answered!
Correction: the script does not appear to be attached to the email you sent.
It was most likely stripped from the email for security. I've uploaded it to OneDrive and shared a link to it with you via email, hopefully you are able to access it this way.
