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GlennD
GoTo Manager

Re: Unattended agent not correctly reinstalling

Hi @JDG15, email sent.

 

Glenn is a member of the GoTo Community Care Team.

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madg1642
New Member

Re: Unattended agent not correctly reinstalling

Hi
I am having the same issue. Can you send me the clean up script?

renil
New Contributor

Re: Unattended agent not correctly reinstalling

hey @GlennD i didnt receive the cleanup script. can you send it again pls? ty
GlennD
GoTo Manager

Re: Unattended agent not correctly reinstalling

Hi @renil, email sent.

 

 

Glenn is a member of the GoTo Community Care Team.

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JLamberth
Visitor

Re: Unattended agent not correctly reinstalling

I would also like to request the script you have mentioned. My company has this error appear for a couple of computers. Thank you.

SBrown42
Active Contributor

Re: Unattended agent not correctly reinstalling

Glenn,

 

As so many users are getting this issue, would it be possible for the script to be made accessible so that we can download it without having to request it?

 

We have had this issue on a number of sites and have ended up having to connect to another system on the customer site, then using RDP to access the machine with the issue to clean up the GTR install and then re-installing GTR.

GlennD
GoTo Manager

Re: Unattended agent not correctly reinstalling

@JLamberth @SBrown42 Link sent and I am working on having a support article and download link published.

 

Glenn is a member of the GoTo Community Care Team.

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sth-bzouggari
Active Contributor

Re: Unattended agent not correctly reinstalling

I have same issuie can you share with me the script please @GlennD 

GeorgeBrome
New Contributor

Re: Unattended agent not correctly reinstalling

@GlennD. I have the same issue. Need to reinstall GTR, but getting failure, and "can't create working directory" message. What is the fix for this, please?

 

GlennD
GoTo Manager

Re: Unattended agent not correctly reinstalling

Hi @GeorgeBrome, email sent.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
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