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sdiaz
Active Contributor

Unattended support GotoResolve

Hello, I guess GotoResolve unattended support has a new different installer.

 

My question is this installer requires or not acceptance of the user you want to connect with.

 

Thank you in advance,

 

Sergio.

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
Retired GoTo Contributor

Re: Unattended support GotoResolve

Hi @sdiaz  

If you are referencing the endpoint software used to connect with different clients, then yes, user permission is required for both attended and unattended installs:  https://support.goto.com/resolve/help/starting-a-remote-support-session-from-the-devices-page  


Ash is a member of the LastPass Community Care Team.

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1 REPLY 1
AshC
Retired GoTo Contributor

Re: Unattended support GotoResolve

Hi @sdiaz  

If you are referencing the endpoint software used to connect with different clients, then yes, user permission is required for both attended and unattended installs:  https://support.goto.com/resolve/help/starting-a-remote-support-session-from-the-devices-page  


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!