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trustpts
New Contributor

Unatttended Access Saved Password from v4

I installed v5 on my new computer and do like the new interface however the saved password is not popping up.  Do the saved passwords in v4 not work in v5?  If not, is there a way to resave the password or do we have to uninstall GTA from the remote computer and reinstall?

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Unatttended Access Saved Password from v4

It is in development currently so it should be in weeks. When it is available it will be added to the release notes on the Whats New page on the Support Site (which I will cross post to the GoToAssist Remote Support News blog.

 

Glenn is a member of the GoTo Community Care Team.

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3 REPLIES 3
GlennD
GoTo Manager

Re: Unatttended Access Saved Password from v4

Hi @trustpts,

 

We are currently working on enabling stored passwords from v4 to also work in v5, we hope to release this update soon. 

 

Glenn is a member of the GoTo Community Care Team.

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trustpts
New Contributor

Re: Unatttended Access Saved Password from v4

That is great news!  Is there a target date just so I can follow up?  a few weeks, a few months?

GlennD
GoTo Manager

Re: Unatttended Access Saved Password from v4

It is in development currently so it should be in weeks. When it is available it will be added to the release notes on the Whats New page on the Support Site (which I will cross post to the GoToAssist Remote Support News blog.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training