Showing results for 
Search instead for 
Did you mean: 
New Contributor

Automatically mark voicemail as read after listening

Can you bring back the feature in GoTo voicemail where after you listen to the message and the system automatically knows to mark it “read”.   The current version no longer have that feature.  It is replaced with icon that you have to click to mark it “read”, and if there's no action the message(s) stays “unread”.  With many new messages (20-30) to go through and the user accidentally missed to mark one message “read”,  the vmail light on my desk phone will continue to blink until all messages are marked.



GoTo Manager

Re: Automatically mark voicemail as read after listening

Hi @frazerIT, welcome to the community.


We have a fix for this in the works already and it will be included in a future update.


Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!