cancel
Showing results for 
Search instead for 
Did you mean: 
jeffmbabt
New Contributor

Fast Forward/Rewind playback

I would like to set up a system where people can call in to listen to recordings that I will upload. I can set up a dial plan that they can use to navigate to the desired recording and everything works fine. The problem is that I'd also like them to be able to press 4 to rewind, 5 to pause and 6 to fast forward (or something like that, it doesn't have to be those keys). I've worked with other phone systems that can do this but I'm not seeing it in GoToConnect.

 

Does someone know if this is possible?

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Fast Forward/Rewind playback

Hi @jeffmbabt,

 

I have heard back from the team and there are no plans to add this feature at this time. 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!

View solution in original post

3 REPLIES 3
GlennD
GoTo Manager

Re: Fast Forward/Rewind playback

Hi @jeffmbabt, welcome to the community.

 

I do not believe this is possible currently, but I am checking to see if it is something we plan to add in the future.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
jeffmbabt
New Contributor

Re: Fast Forward/Rewind playback

How soon do you think this could be added? I'm willing to wait a little bit, but if it is too long I'll need to look for another service to host this for me.

GlennD
GoTo Manager

Re: Fast Forward/Rewind playback

Hi @jeffmbabt,

 

I have heard back from the team and there are no plans to add this feature at this time. 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!