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Tdub116
Active Contributor

GoTo Connect Texting Bug

has anyone else seen this before?

 

My phone will occasionally (and unpredictably) send texts intended for one recipient to another. 

 

Additional details: My phone is an Android Google Pixel 7, and this bug does not occur on my desktop app. Bug was first noticed on March 10 and has occurred about 3-4 times since then.

1 ACCEPTED SOLUTION

Accepted Solutions
Tdub116
Active Contributor

Re: GoTo Connect Texting Bug

So far after uninstalling the app and reinstalling so far no more issues,

View solution in original post

5 REPLIES 5
GlennD
GoTo Manager

Re: GoTo Connect Texting Bug

Hi @Tdub116, welcome to the community.

 

I am checking to see if anyone has seen this reported before. So you compose a text message for a recipient and when you send it, it goes to someone else? Have you noticed any pattern of who the message is sent to? Are they close to the intended recipient in your contacts, or anything like that?

 

 

Glenn is a member of the GoTo Community Care Team.

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Tdub116
Active Contributor

Re: GoTo Connect Texting Bug

can't say on any pattern. let me check on the contact side and see if anything there.

Tdub116
Active Contributor

Re: GoTo Connect Texting Bug

Yes - It has always been the person I was texting immediately before.

GlennD
GoTo Manager

Re: GoTo Connect Texting Bug

Thank you @Tdub116 I have shared this with our team.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training
Tdub116
Active Contributor

Re: GoTo Connect Texting Bug

So far after uninstalling the app and reinstalling so far no more issues,