For the favorites I want to be able to see when my coworkers are on the phone. Using the GoTo app I would make a point of never leaving the Phone tab so I didn't have to expand over and over all day. Now that I am using the plug-in in Teams I constantly go back and forth between GoTo and Chat's in Teams. Every time I go back to GoTo I need to expand the list again. Having the ability to have 50-100 favorites without it always contracting would be great. I do not need more favorites, just for the favorites list to stop contracting every time I go out of the window and back in again. As I mentioned this was an issue in GoTo app as well but I just dealt with it.
Thanks!
HI pdxmunkel,
I appreciate your response. There isn't a way to extend the favorites list, I did share this feedback with the team.
They mentioned some alternatives, like using the attendant console or using Quick Dial in the Softphone or as a workaround, opening the GoTo tab in teams in a new “teams window,” though it is understood that you want to work with the Teams plugin.
Again, I appreciate your sharing your experience, it's very helpful to hear.
