This is the way this company announces they are raising your cost. They state it is a reminder. There was no notification to begin with.
We want to take this opportunity to remind you that your GoToConnect subscription will automatically be renewed for another month.
As of your May renewal:
To ensure you don’t experience a disruption in service, your account will be billed this renewal amount starting in May 2024.
If you have any questions regarding these changes, please . Here you can find more information with an option to contact our GoTo Support team should you require.
Once your renewal payment is processed you will receive an email containing your updated order information.
Sincerely,
GoTo Team
Hi @jcasciola, welcome to the community.
I apologize for any confusion, the email you received is a reminder and the notification 30 days in advance.
You obviously do not get the point, nor does GoTo understand the basics of a customer relationship.