@KathleenJD did you check out Glenn's post here for tips on adjusting your audio? If that doesn't help can you explain a bit more about what's going on? Thanks.
Hello,
This morning, I received an update to my GoTo app for Windows desktop. When I attended my first meeting today, I now have the ability to adjust the volume of my headset using the Windows volume control!
Thank you for adding this important feature to the GoTo app (v 0.358.0 3.35.1).
Tom