Solved: Can`t find recordings from a webinar , that was ye...

ITINFO · ‎10-08-2020

Is it possible to find out were there any problems on 7 oct. regarding online records saving?

If it was accidentally deleted , is it possible to restore it and can anabody tell if it was really deleted or there were some software problems?

What limations there are to video library on Pro Plan - subcription? Quantity of records or space required /leight of each record. How many recordings can we store in video library?

AshC · ‎10-09-2020

@ITINFO There are currently no cloud recording limits or service disruptions. If a cloud recording attempt is disrupted while in session, then the default behavior is to send that file to your local HD instead. In this case you can search your local documents folder for the webinar title to locate the backup recording. I'm afraid we do not keep any extra copies ourselves for various privacy concerns.

Ash is a member of the LastPass Community Care Team.

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AshC · ‎10-09-2020

@ITINFO There are currently no cloud recording limits or service disruptions. If a cloud recording attempt is disrupted while in session, then the default behavior is to send that file to your local HD instead. In this case you can search your local documents folder for the webinar title to locate the backup recording. I'm afraid we do not keep any extra copies ourselves for various privacy concerns.

Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!

Can`t find recordings from a webinar , that was yesterday on 7-th of October

Re: Can`t find recordings from a webinar , that was yesterday on 7-th of October

Re: Can`t find recordings from a webinar , that was yesterday on 7-th of October