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AllforOnePL
Active Contributor

Custom bacground for panelists

Hi, we tried it with backgrounds using ChromaCam and it works well only for organizer (when I'm logged in GoTo). Our presenters (panelists) have only Lite version of ChromaCam - there is always watermark and no option for custom bacground (uploading own files). How do you suggest to solve this, any ideas? We need our panelists to have professional, own backgrounds. But our panelists don't log in GoToWebinar account, they just use their panelists' links. Help.

14 REPLIES 14
Anastasis_it
Active Contributor

Re: Custom bacground for panelists

Hi! I've had the same problem and the ChromaCam support was so kind to mail to the panelists a 14 days account. Despite their kindness This can't be a real solution, moreover since some panelist don't want (or sometime can't) install third-party sw for that.
So, please Logmein, implement this function, as well as the PC audio streaming of the panelists.

Thank you.

AshC
GoTo Moderator

Re: Custom bacground for panelists

Hi there,

When GoToWebinar customers receive the new and improved GoTo app there will be additional webcam customization options so that ChromaCam may no longer be needed for many effects. 

 

Thanks for your patience. 


Ash is a member of the GoTo Community Care Team.

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Anastasis_it
Active Contributor

Re: Custom bacground for panelists

Thank you Ash!

Is it available an approximate date of release?

Thank you very much again!

Roberto

GlennD
GoTo Manager

Re: Custom bacground for panelists

Hi @Anastasis_it,

 

We do not have a release date to share just yet as we are working on feature parity still to ensure all GoToWebinar features will be available in the new experience.

 

Glenn is a member of the GoTo Community Care Team.

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AshC
GoTo Moderator

Re: Custom bacground for panelists

Current estimates to upgrade most Webinar users is within the next quarter, but could be sooner.  You will receive notification of the process in advance of the exact date. 

 


Ash is a member of the GoTo Community Care Team.

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AllforOnePL
Active Contributor

Re: Custom bacground for panelists

Hi, #Ash , and what about GoTo Corporate Account users, is the situation any different? We have online account for 1 organizer.

Best!

Aleksandra

GlennD
GoTo Manager

Re: Custom bacground for panelists

Hi @AllforOnePL,

 

We are testing a native background solution internally at the moment with the GoTo App for GoToMeeting and GoToTraining. Once GoToWebinar transitions to the GoTo App as well it will be available as a replacement to using Chromacam. I do not have an ETA for when this will happen yet, but I will keep the community updated as we progress.

 

Glenn is a member of the GoTo Community Care Team.

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AllforOnePL
Active Contributor

Re: Custom bacground for panelists

Hi, thanks. Maybe in the meantime we could figure out another solution, based on licensing? Maybe we could buy another type of license to give access to ChromaCam Pro (GTM version) to 1-2 more users?

Best! Aleksandra

AllforOnePL
Active Contributor

Re: Custom bacground for panelists

Hi @GlennD , any good news about native backgounds fof GoToWebinar? 🙂