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New Contributor

GotoWebinar: unidentified caller / inconsistent with whitepaper

I just called gotowebinar and confirmed that when using it, callers not entering a pin will not be listed in attendee list. That functionality exists in gotomeeting, but that is limited to 26 participants. If you want more than 26, you have to use gotowebinar. So the only way to effectively manage attendees is by limiting it to computer only, no telephone audio.

This is inconsistent with thier whitepaper on security.

https://logmeincdn.azureedge.net/gotomeetingmedia/-/media/pdfs/ucc_security_white_paper.pdf

on page 3

• The ability to see the complete list of attendees and their
current roles and privileges, so the organizer always remains
aware of those present

 

3 REPLIES 3
Respected Contributor

Re: GotoWebinar: unidentified caller / inconsistent with whitepaper

How do you suggest that a caller, not not using a PIN, enter ther name in their phone to show up on the Attendee list?

New Contributor

Re: GotoWebinar: unidentified caller / inconsistent with whitepaper

in gotomeeting a caller with no audio pin shows up as CALLER 01, which you can rename. In gotomeeting, you don't have that option. They have added it to thier list of possible development for the future.

LogMeIn Contributor

Re: GotoWebinar: unidentified caller / inconsistent with whitepaper

Hi @Martin7 ,

While the Unidentified Caller feature is not yet available for GoToWebinar, and we do not record these callers on any reports, our LMI Whitepapers do not reference phone systems in general.  Did you know GoToMeeting Plus plans can accommodate up to 250 Attendees per broadcast?